The CTA plans to test a new recording device on its buses that would keep tabs on unsafe bus operators. Read more here.
CTA President Ron Huberman also acknowledged that the CTA needs to work on its communication skills when things go wrong. Huberman was referring to the service disruptions on July 3 and July 7. But the same criticisms were leveled at the CTA after last year's Blue Line derailment, which happened a year ago today.
The CTA says it will review its emergency response plans and also plan to send additional personnel to trains stuck between stations, so that riders are kept more informed about what's going on. The CTA will also launch a hotline that would allow employees to report problems to management without having to worry about action being taken against them.