Maybe mail service in Chicago ain' t ready for reform.
It's been more than a year since mail delivery service here reached the seventh circle of hell — when our mail from across town would show up weeks late, bills and sale fliers arrived after after our payments were due and sales were over — and our overnight delivery remains the worst in the country.
Worse than New York City.
But the spin coming from the mail service is that "improving scores in Chicago show that several changes to the city's delivery system in recent months are working. Among the moves made in 2007 by Postmaster Gloria Tyson was to hire 337 new mail carriers.
"We seen a consistent trend pointing upward," spokesman Mark Reynolds told AP. "We think we still can continue to make progress."
The improvement Reynolds is talking about isn't much given all the "improvements" being made after public officials raised a stink in March following I reported about the mail delivery problems folks were complaining about all over the city.
Especially since U.S. Postmaster General John Potter came to town a few days later and promised improvements fast.
Overnight mail between Chicago Zip codes made it to the correct address the next day 94 percent of the time. Up from a dismal. 91 percent between June and September 2006.
But are they setting the bar high enough?
U.S. Mail spokesman Mark Reynolds says an verhaul of the sorting equipment at the main downtown office is finished, and efforts to correct errors in the city's database of addresses also should end soon.
He predicted that Chicago no longer will be known for the country's worst mail service by the end of next year.
How about shooting for something better than that. After putting up with horrible mail service — for decades, really — Chicago deserves better.
Has your mail delivery improved? Is it worse? Has the mail service been responsive to your complaints? Tell your stories here.