Chicago Sun-Times
Tuning in with Thomas Conner

The Yeah Yeah Yeahs replace the Beastie Boys at Lollapalooza

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New York dance-rock/art-punk heroine Karen O and the Yeah Yeah Yeahs will take the high-profile Saturday night headlining slot opposite Tool in Grant Park, replacing the Beastie Boys, who've canceled their summer tour as Adam Yauch is treated for cancer, according to information newly posted on the Lollapalooza Web site.

The Sun-Times is awaiting comment from promoters C3 Presents about whether they will waive their stated policy of "no refunds or exchanges" for ticket buyers who specifically bought a ticket to see the Beastie Boys.

Lollapalooza spokeswoman Shelby Meade said promoters C3 Presents will not be offering refunds or exchanges for concertgoers who bought tickets specifically to see the Beastie Boys.

"Because the Lollapalooza Music Festival includes over 100 artists, the chance of artist cancellation is always a possibility," Meade said. "C3 Presents, however, is proud that over the years the festival has been held, there have been relatively few cancellations. C3 Presents' policy is that cancellation by individual bands does not entitle a ticket holder to a refund. With over a 100 acts, the fans are still receiving a tremendous value."

Three-day passes for Lollapalooza are still on sale at for $205, while single-day passes are $80. Prices for the private luxury cabanas are not listed but are available by email inquiry. There are no service fees for any of the tickets.

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Just horrible!

Is this a joke?


So, here's a good one...In regards to the "refunds" on the Congress show, Front Gate Tickets (which I believe is owned by C3) thinks it is ok to keep 100% of the service charges ON TOP OF the shipping charges. I totally get them keeping the shipping charges, but for them to make a profit on this show is completely unfair. They are keeping $9.10 per ticket (again, on top of the shipping charges). That means if they sold 4,000 tickets for this show, they stand to make $36,400 on a show that didn't happen. Say what you want about Ticketmaster, but when they have a show that cancels they do not keep 100% of the service charges. They keep the shipping charges and the per order processing fee and refund the rest. C3 and Front Gate need to step up and do the right thing here.

That is not the case. I checked with Ticketmaster before posting. They do keep the shipping charges and the "per order processing fee", but they refund all of the "convenience charges" and the base ticket price. I asked around (I've been talking about this a lot the last several days) and I found someone that remembers a time when Ticketmaster did keep all of the service charges on a cancelled show, so perhaps that's what you're remembering.

Regardless of what Ticketmaster does, I'm going to be very unsatisfied if I end up having to pay C3 and Front Gate $44.90 (my UPS ground shipping was $8.50 - which I was happy to pay) for nothing. I know it's not their fault. It's an unfortunate thing, but for them to profit on it in this way seems really unfair.

Good point. Can't believe it was out of the kindness of their hearts, right?

The Congress show was a Lollapalooza after party and based on the marketing I've seen for Lollapalooza, and even the Beastie Boys, I wouldn't expect these TicketMaster type predatory practices. The policy really wasn't made clear to me while I was buying my tickets MacGruber style.

The Front Gate Tickets refund is preposterous. I had three tickets and lost $31 for a show that never happened. Not even Ticketmaster is that egregious for shows I've had canceled in recent years. That's just outrageous not not give a refund for everything but direct costs (mailing, processing web orders, printing - probably a total of $3, not $31).

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This page contains a single entry by Jim DeRogatis published on July 21, 2009 12:56 PM.

Lollapalooza and Chicago Olympics 2016: Perfect together? was the previous entry in this blog.

AT&T, Lollapalooza and Chicago 2016: What's the real deal? is the next entry in this blog.

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