Rivet/Chicago has hired Lori Murphy as head of client services. With more than 15 years of experience, Murphy was previously a senior vice-president, director of client services at OgilvyAction/Chicago. She held several other account management positions with the agency, including 141 Worldwide and Davidson Marketing before they merged with Ogilvy. During her tenure at OgilvyAction, Murphy specialized in consumer packaged goods, working on brands such as Kellogg, Oscar Mayer and Nabisco.

In her new role at Rivet, Murphy will manage and develop client relationships and will have an active role in business development. NIPSCO, Kellogg Pop-Tarts and Wagner paint are among the agency's top clients. "Lori is a strong leader, energetic champion of ideas and a confident, independent thinker," said Rivet managing director Tom Hansen.