I've heard a lot of buzz about the debut novel Dear American Airlines by Jonathan Miles, whose protagonist gets stuck at O'Hare Airport (who hasn't?) and decides to vent his frustrations on paper.

Here's a review:
By CHAD ROEDEMEIER
There could never be a debut novel more perfectly timed to enter the world than Jonathan Miles’ Dear American Airlines (Houghton Mifflin, 192 pages, $22).
The book is a novel-length complaint letter written by one angry American Airlines passenger who has been stranded in Chicago’s O’Hare International Airport and may miss his daughter’s wedding in Los Angeles.
Sound familiar? Just a few months ago, hundreds of thousands of actual American Airlines customers were stranded in airports across the country when the airline was forced to cancel 3,100 flights to check or redo something called ‘‘wiring bundles.’’ The universe, or at least the Federal Aviation Administration, has apparently gift-wrapped a marketing campaign just for this book.